Welcome to THAT Agency. By accessing or using our website (www.thatagency.com) or any of our digital marketing services, you agree to the following Terms and Conditions. Please read them carefully before engaging with our agency.
1. Acceptance of Terms
By using our website, requesting a proposal, or engaging our services, you agree to comply with and be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree, please refrain from using our website or services.
2. About THAT Agency
THAT Agency is a digital marketing firm providing strategy, advertising, content creation, SEO, social media management, and related digital services to businesses.
Our offices are located in West Palm Beach, Florida and Colorado Springs, Colorado.
3. Use of Website and Content
All materials on this website—including text, images, graphics, code, and other content—are the property of THAT Agency or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may view and download content for personal or business reference only. You may not reproduce, distribute, or modify any materials without written permission.
4. Proposals and Service Agreements
Requests for proposals (RFPs) and consultations are provided as complimentary estimates. They do not constitute a binding agreement.
Formal project terms, deliverables, timelines, and payment details are defined in a signed Service Agreement between the client and THAT Agency.
5. Payment Terms
All invoices are due according to the terms outlined in the signed Service Agreement. Late payments may incur additional fees or service suspension. THAT Agency reserves the right to withhold deliverables or access to marketing assets until payment is received in full.
6. Performance and Results Disclaimer
While THAT Agency employs best practices and proven digital marketing strategies, we do not guarantee specific results such as rankings, traffic, or revenue increases. Marketing performance depends on numerous external factors outside our control, including search engine algorithms and client participation.
7. Third-Party Tools and Services
Our website and campaigns may include links or integrations with third-party platforms (e.g., Google, Meta, LinkedIn, HubSpot). THAT Agency is not responsible for the content, performance, or data practices of these third parties.
8. Confidentiality
Both parties agree to maintain confidentiality regarding all proprietary or sensitive information shared throughout the course of the engagement. THAT Agency will not disclose client data or strategies without prior written consent, except as required by law.
9. Limitation of Liability
To the fullest extent permitted by law, THAT Agency shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or services.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the appropriate state or federal courts located in Palm Beach County, Florida.
11. Updates to Terms
THAT Agency reserves the right to modify these Terms and Conditions at any time without prior notice. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of those changes.
12. Contact Information
If you have questions regarding these Terms and Conditions, please contact us at:
THAT Agency
Phone: (561) 832-6262
Email: info@thatagency.com
